Ordering & Payments

How can I place an order at Amaal?

You can place an order directly through our website catalog, or simply message us directly on WhatsApp at +8801843646690.

What payment options do you accept?

We support Cash on Delivery (COD) across all 64 districts in Bangladesh. Additionally, we accept digital payments via bKash, Nagad, Rocket, and major credit/debit cards.

Delivery & Shipping

How long will it take to receive my order?

For orders within Dhaka City (including Nikunja & Uttara), delivery takes 24 to 48 hours. Delivery outside Dhaka generally takes 2 to 4 business days.

Can I inspect the parcel before paying?

Yes, you may check the external package in front of the delivery agent. If there is any physical damage, please notify us immediately via WhatsApp at +8801843646690 before receiving.

Product Quality & Safety

Are your Baby Care & Educational Toys non-toxic and child-safe?

Absolutely. All baby items and learning toys are 100% BPA-free, non-toxic, lead-free, and certified safe for infant and early childhood play.

Are your Personal Care products safe for sensitive skin?

Yes, our personal care line features hypoallergenic, dermatologically tested, and skin-nourishing ingredients formulated for gentle daily hydration and skin barrier support.

Returns & Exchanges

What is your exchange policy if I receive a defective item?

We offer a 3-day hassle-free exchange policy. Email us at info@amaalstore.com or contact us on WhatsApp with photos/videos of the issue, and our team will process a prompt replacement.